This is very long, and probably boring to anyone but me, but I’m pissed, so here goes…
My domain was registered with Yahoo. I wanted to transfer my domain to a different registrar. Because it is a .org domain, I have to get an auth code from my current registrar. I asked them for one. They said they couldn’t give me one since I was really registered through MelbourneIT, and I would have to cancel my service with Yahoo so they could transfer me to MelbourneIT, then I could transfer away from MelbourneIT to who I wanted. Still with me? Ok. So I did all that.
On January 24th, I cancelled my Yahoo service and sent the following email to them:
My account has now been cancelled. Please let me know when my domain has been released to MelbourneIT.
Can you please let me know if my domain has been released to MelbourneIT and, if not, how long this will take?
This is my third email requesting that you please confirm whether or not my domain has been released to MelbourneIT. Please respond.
On March 21st I sent my forth email, but this time I copied firstname.lastname@example.org (Terry Semel is Yahoo’s CEO) to see if that would make any difference:
This is my fourth email requesting that you please confirm whether or not my domain has been released to MelbourneIT. Please respond.
Lo and behold, I got a response the next day:
Thank you for writing to Yahoo! Web Hosting.
Your domain name has been released from our reseller list. You should
receive an email shortly from Melbourne IT, the domain registrar, with
your domain’s new Registry Key.
You must now manage and renew your domain name registration directly
with the domain registrar.
Please do not hesitate to reply if you need further assistance.
Yahoo! Customer Care
Finally, I got them to transfer me. Oh Happy Day. But wait… on the same day, from MelbourneIT, I get this:
Dear atomon.org Licence Holder,
This notice is to inform you that that the License for your Domain Name atomon.org expired on 08-Mar-2006 and has now been >>DEACTIVATED< <
WARNING****THIS DOMAIN NAME HAS BEEN DEACTIVATED AND WILL BE DELETED ________________________________________________________________________
Please note that this Domain Name has been deactivated. This means that the web site and any e-mail services attached to this Domain Name no longer function.
>>> Payment is required IMMEDIATELY to reactivate this Domain Name.
WHAT THE FUCK!?
So Yahoo waited 3 months to transfer me to MelbouneIT, 3 months during which I couldn’t check my status because Yahoo made me cancel my service with them, and by the time they finally got around to it my domain name had expired. Now MelbourneIT is sending me a threatening sounding email trying to get me to renew with THEM, the people I’ve been trying to get away from for the past QUARTER-YEAR.
I just sent an email to MelbourneIT asking for the auth code I should have had 3 months ago, I’ll give them 3 days, them I’m copying their CEO.